Shipping & Delivery Policy – 

At Surgifarm, we ensure that essential medical and hospital supplies reach you on time, every time. Our logistics are designed to be fast, transparent, and reliable.

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Delivery Timeline

• Orders are delivered within a minimum of 1 day and a maximum of 7 days from the date of dispatch.

• Delivery times may vary based on your exact location, order volume, and courier availability.

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Shipping Coverage

• We currently ship to the following states: Bihar, Jharkhand, Uttar Pradesh, and West Bengal.

• Free shipping is available for all orders within the Patna town.

  
  For other areas, shipping charges are calculated at checkout based on weight, size, and destination.

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Order Processing

• Orders placed before 4:00 PM IST are usually processed the same day.

• Orders placed after 4:00 PM, or on Sundays/public holidays, will be processed the next working day.

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Tracking & Notifications

• Once shipped, you will receive a tracking link via SMS or email to monitor the progress of your order until it is delivered.

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Delivery Partners

• We partner with verified logistics providers to ensure the secure and efficient transportation of your medical goods.

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Failed or Missed Deliveries

• In the event a delivery attempt fails due to incorrect address or recipient unavailability, our support team will reach out to reschedule the delivery.

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Need Help?

If you have any questions or concerns about your delivery, please contact our support team:

📧 Email: support@surgifarm.in
📞 Phone: +91-9471686977